FAQs
What Shipping Methods Are Available?
We will deliver the tickets to the location within the Orlando area.
How Long Will it Take To Get My Package?
We will provide further instructions of how to get the package (tickets)
How Do I Track My Order?
You can always call us or send us an email to request a tracking of your package. However, we reserve the right to tell the destination of the package, unless that you are an authorized user.
Email: customer@diptravel.com
Do I Need A Account To Place Order?
No, you don’t.
FAQ Second Version
What Shipping Methods Are Available?
If you live in US territory and you want the tickets to be delivered to your location, you might have to pay an extra fee for delivery charges.
Shipping: US ($10): Orders shipped within the continental United States must be ordered at least one (1) week prior to arrival.
Canada ($35): All orders that are shipped outside the continental United States must be ordered at least 3 weeks prior to arrival.
We will only ship to the billing address of the credit card that is used.
How Long Will it Take To Get My Tickets to be delivered?
It will depend on the location
How Do I Place an Order?
You can always call us or reach us online. We will guide you through the whole process.
How does your Low Price Guarantee work?
Find your local order for less & we’ll match the price or refund the difference. You must present a current printed price list from a local authorized agency within 7 days of purchase. To match a website price, they must have a physical guest service office address and an Authorized Ticket Seller icon. Some promotions including theme park internet promotions, and out of date web site prices are excluded.
Can I add options to my tickets later?
Yes. You can add options or days to Disney tickets, Universal Tickets on or before your last day of use.